{"id":132940,"date":"2021-02-11T20:45:43","date_gmt":"2021-02-11T20:45:43","guid":{"rendered":"https:\/\/www.internetsociety.org\/?page_id=132940"},"modified":"2025-10-14T14:13:43","modified_gmt":"2025-10-14T14:13:43","slug":"chapter-management-fundamentals","status":"publish","type":"page","link":"https:\/\/www.internetsociety.org\/learning\/chapter-management-essentials\/","title":{"rendered":"Internet Society Chapter Management Essentials"},"content":{"rendered":"\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-image uagb-columns__stack-mobile uagb-columns__valign- uagb-columns__gap-10 align uagb-block-911f7927 uagb-columns__columns-1 uagb-columns__max_width-theme background-image-fallback-black\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-1\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-f05a96c2\"><div class=\"uagb-column__overlay\"><\/div>\n<p class=\"has-neutral-white-color has-text-color has-18-font-size\"><a href=\"\/learning\/\">Learning<\/a> &gt; Internet Society Chapter Management Essentials<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-neutral-white-color has-text-color\">Internet Society Chapter Management Essentials<\/h1>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-none uagb-columns__stack-tablet uagb-columns__valign- uagb-columns__gap-5 align uagb-columns__reverse-tablet uagb-block-f091eeb4 uagb-columns__columns-2 uagb-columns__max_width-theme\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-2\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-5e6413ab\"><div class=\"uagb-column__overlay\"><\/div>\n<h2 class=\"wp-block-heading has-48-font-size\" id=\"what-is-the-chapter-management-essentials-course\">What is the Internet Society Chapter Management Essentials course?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This course helps you learn what it takes to successfully run an Internet Society chapter. It includes tips on how to engage local communities to achieve our collective vision. It also covers topics such as fundraising, growing membership, developing activities, and communicating effectively.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-are-the-course-objectives\">What are the course objectives?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn how to successfully lead a chapter.<\/li>\n\n\n\n<li>Find out how to find funding to create and implement a chapter.<\/li>\n\n\n\n<li>Learn how to grow the membership of a chapter.<\/li>\n\n\n\n<li>Discover how to develop activities, programs, and events for a chapter.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"who-should-attend-this-course\">Who should attend this course?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The <a href=\"https:\/\/www.internetsociety.org\/wp-content\/uploads\/2021\/04\/2020-Chapter-handbook_EN.pdf\">Chapter Handbook<\/a> is a companion for this course and covers everything leaders need to get started and sustain a successful Internet Society chapter.<\/p>\n\n\n\n<p>You should attend this course if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are a new Internet Society chapter leader or if you consider becoming one to help us create an open, globally connected, secure, and trustworthy Internet for everyone.<\/li>\n\n\n\n<li>You have already been a chapter leader for a while and you would like a refresher on some of the chapter management fundamentals, as well as some of the chapter-related standards, policies, and requirements of the Internet Society.<\/li>\n\n\n\n<li>You want to contribute to the development of the Internet in your country and region by engaging the local community around Internet-related topics at the intersection of technology, policy, and development, and by raising awareness about Internet-related issues.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-i-enroll-in-a-course\">How do I enroll in a course?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-9a61dd92 uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-11772297 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I access the learning platform as an Internet Society member?<\/h3><\/div><div class=\"uagb-faq-content\"><p>As an Internet Society member, you can log into <a href=\"https:\/\/learning.internetsociety.org\/\">learning.internetsociety.org<\/a> with your member login credentials. There is no need to create a new account. If you do not remember your login information, select <strong>Forgot Login?<\/strong> to be emailed your username and receive a link to reset your password. Once logged in, you will be able to view the course catalog and select the course you\u2019d like to enroll in.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8c093e03 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I access the learning platform as a non-member?<\/h3><\/div><div class=\"uagb-faq-content\"><p>Both guests and Internet Society members can access the learning platform. To register as either, click Register on the login box at <a href=\"https:\/\/learning.internetsociety.org\/\">learning.internetsociety.org<\/a>. Next, either register as a member or click on the guest registration form to register as a guest. Once you create an account, you can use the credentials you created (username and password) to log into <a href=\"https:\/\/learning.internetsociety.org\/\">learning.internetsociety.org<\/a>. Once logged in, you will be able to view the course catalog and enroll in courses.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6681cc90 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I enroll in a course?<\/h3><\/div><div class=\"uagb-faq-content\"><p>Browse available courses in the course catalog or use the search bar to find the course you would like to enroll in. On each course page, click the \u201cEnroll\u201d button in the top right corner of the page to immediately be added to a course. Once you have successfully been enrolled, you will be able to see the course under \u201cMy Courses and Learning Plans\u201d. You will also be able to see information about the course instructor, view the course\u2019s forums, and access any modules that are available. If the course has not yet started, you will not see any modules until the day the course begins.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b8929375 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I join the waitlist for a course?<\/h3><\/div><div class=\"uagb-faq-content\"><p>If you are on a course page and the button in the top right corner of the page reads \u201cEnroll (Waiting List)\u201d, this means the course has reached the maximum number of participants able to enroll. You can click the button to join the waitlist for the course and you will be notified if a spot becomes available.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b37f57df \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I select the right course format?<\/h3><\/div><div class=\"uagb-faq-content\"><p>When browsing the course catalog, you will see multiple versions of the same course available. All courses are available in English, French, and Spanish so first select the right language for you. You can do this by selecting the language of your choice in the left-hand filter in the course catalog or choosing the course that denotes the correct language (EN=English, FR=French, ES=Spanish).<br>\u00a0<br>You also have the option to choose the format that will work best for your connection type. All courses have 3 format options: high bandwidth, low bandwidth, and text-based for all connections. You can filter by bandwidth option in the left-hand filter on the course catalog or select the \u201cAdditional Information\u201d tab when viewing a course to see which bandwidth connection you have selected.<br>\u00a0<br>If you have any questions about which version is best for you, feel free to reach out to us at <a href=\"mailto:learning@isoc.org\">learning@isoc.org<\/a> to get assistance.<\/p><\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<div class=\"wp-block-buttons is-vertical is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-c0ca7d81 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-depth-teal-background-color has-background wp-element-button\" href=\"https:\/\/learning.internetsociety.org\/learn\/lp\/1191\/the-internet-society-chapter-management-essentials-2025?generated_by=40132&amp;hash=b865684c57215c64ba61ca8f280fe18e5ebd5b1b\">Enroll Now<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<h4 class=\"wp-block-heading\" id=\"what-are-chapters\">What are chapters?<\/h4>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a href=\"\/chapters\/\">Chapters<\/a> are independent entities that work together with the Internet Society to advance our mission of a bigger and stronger Internet. They provide unique regional perspectives on emerging Internet issues, are passionate about our mission, and are committed to furthering our goals and objectives in their own communities.<\/p>\n\n\n\n<p>Chapters bring together Internet Society members to support our shared vision of an Internet for everyone by organizing educational events, community programs, public policy input, and networking opportunities.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-none uagb-block-4d37124b\"><div class=\"uagb-column__overlay\"><\/div>\n<div class=\"wp-block-cover is-light\" style=\"min-height:200px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-neutral-white-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-ground-navy-color has-text-color has-link-color wp-elements-ebe39cb7eeb3defcd25c5765bde3b6a1\">Self-paced tutorial<\/p>\n\n\n\n<p class=\"has-text-align-center has-ground-navy-color has-text-color has-link-color wp-elements-de48c9e63e576c94cfd871660ca97fe7\">Duration:<br> approximately 3-4 hours<\/p>\n\n\n\n<p class=\"has-text-align-center has-ground-navy-color has-text-color has-link-color wp-elements-7413a4a7cfc5058ce1936afd07a2a87f\">Available in<br>English, French and Spanish<\/p>\n\n\n\n<p class=\"has-text-align-center has-ground-navy-color has-text-color has-link-color wp-elements-edcbb33318d13ef9438e21314103b13d\">Offered online all year<\/p>\n\n\n\n\n<div class=\"wp-block-buttons is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4b2eccd6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-depth-teal-background-color has-background wp-element-button\" href=\"https:\/\/learning.internetsociety.org\/learn\/lp\/1191\/the-internet-society-chapter-management-essentials-2025?generated_by=40132&amp;hash=b865684c57215c64ba61ca8f280fe18e5ebd5b1b\">Enroll Now<\/a><\/div>\n<\/div>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>This course helps you learn what it takes to successfully run an Internet Society chapter. 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