{"id":155471,"date":"2021-11-03T17:28:41","date_gmt":"2021-11-03T17:28:41","guid":{"rendered":"https:\/\/www.internetsociety.org\/?page_id=155471"},"modified":"2025-10-16T14:51:28","modified_gmt":"2025-10-16T14:51:28","slug":"introduction-to-network-operations","status":"publish","type":"page","link":"https:\/\/www.internetsociety.org\/learning\/network-operations\/","title":{"rendered":"Introduction to Network Operations"},"content":{"rendered":"\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-image uagb-columns__stack-mobile uagb-columns__valign- uagb-columns__gap-10 align uagb-block-04257d80 uagb-columns__columns-1 uagb-columns__max_width-theme background-image-fallback-black\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-1\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-6a94d276\"><div class=\"uagb-column__overlay\"><\/div>\n<p class=\"has-neutral-white-color has-text-color has-18-font-size\"><a href=\"\/learning\/\">Learning<\/a> &gt; Introduction to Network Operations<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-neutral-white-color has-text-color\">Introduction to Network Operations<\/h1>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-none uagb-columns__stack-tablet uagb-columns__valign- uagb-columns__gap-5 align uagb-columns__reverse-tablet uagb-block-c96232b4 uagb-columns__columns-2 uagb-columns__max_width-theme\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-2\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-e7011026\"><div class=\"uagb-column__overlay\"><\/div>\n<p class=\"has-neutral-white-color has-depth-green-background-color has-text-color has-background has-link-color wp-elements-c6c3897802069b4e6369ab15efcf72f0\"><strong>Important Update<\/strong>: Our moderated courses are now offered as self-paced experiences. Learn on your own schedule and at your own pace.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-48-font-size\" id=\"what-is-the-introduction-to-network-operations-course\">What is the Introduction to Network Operations course?<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This is an introductory course targeted at novice\/entry level UNIX\/Linux users pursuing careers in Network or System Administration. This course provides the necessary skills to progress to more advanced topics in the future.<\/p>\n\n\n\n<p>This course is practically oriented and provides step-by-step guidance on how to configure a UNIX\/Linux server and then run a Caching Domain Name System (DNS) server in a virtualized environment. The techniques covered in the course are applicable in real-world environments to set up Internet-ready caching DNS servers.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-are-the-course-objectives\">What are the course objectives?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn about and operate a UNIX\/Linux operating system in a virtualized environment.<\/li>\n\n\n\n<li>Develop competences in key networking topics: IPv4 and IPv6.<\/li>\n\n\n\n<li>Install third-party software on a UNIX or Linux platform using common software management tools.<\/li>\n\n\n\n<li>Work with the UNIX\/Linux shell and become comfortable with the command line interface.<\/li>\n\n\n\n<li>Edit files in UNIX\/Linux environments without Graphical User Interfaces (GUI).<\/li>\n\n\n\n<li>Understand the role of the Domain Name System (DNS) in the operation of the Internet.<\/li>\n\n\n\n<li>Build and activate a caching Domain Name System (DNS) server.<\/li>\n\n\n\n<li>Learn about the Internet Engineering Task Force (IETF) and the Request for Comments (RFC) process.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">What are the expected outcomes of this course?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Summarize what you have understood about the UNIX\/Linux systems \u2013 about how they are&nbsp; used, installed, administrated<\/li>\n\n\n\n<li>Demonstrate ability to use file permission commands (chmod) to set specific access rights for different users in a UNIX\/Linux environment)<\/li>\n\n\n\n<li>Execute basic file management operations in UNIX\/Linux using command-line interface to create and modify file permissions<\/li>\n\n\n\n<li>Manipulate text files using VIM editor to perform specific editing tasks such as search and replace operations<\/li>\n\n\n\n<li>Configure a caching DNS server (BIND or UnBound) and verify its proper operation through testing<\/li>\n\n\n\n<li>Apply network configuration concepts by setting up and testing DNS server responses using dig commands<\/li>\n\n\n\n<li>Analyze the role of DNS in Internet operations and demonstrate understanding through practical implementation<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"who-should-attend-this-course\">Who should attend this course?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This course does not have prerequisites.<\/p>\n\n\n\n<p>You should attend this course if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are a novice\/entry-level network engineer or system administrator interested in learning about UNIX\/Linux, networking, and DNS.<\/li>\n\n\n\n<li>You are an upcoming network engineer or system administrator from a Research Education Network (REN), Network Operator Group (NOG), university, ccTLD registry, or Internet Service Provider (ISP).<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-i-enroll-in-a-course\">How do I enroll in a course?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-617cc5b1 uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8361659a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I access the learning platform as an Internet Society member?<\/h3><\/div><div class=\"uagb-faq-content\"><p>As an Internet Society member, you can log into <a href=\"https:\/\/learning.internetsociety.org\/\">learning.internetsociety.org<\/a> with your member login credentials. There is no need to create a new account. If you do not remember your login information, select <strong>Forgot Login?<\/strong> to be emailed your username and receive a link to reset your password. Once logged in, you will be able to view the course catalog and select the course you\u2019d like to enroll in.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a55522b6 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I access the learning platform as a non-member?<\/h3><\/div><div class=\"uagb-faq-content\"><p>Both guests and Internet Society members can access the learning platform. To register as either, click Register on the login box at <a href=\"https:\/\/learning.internetsociety.org\/\">learning.internetsociety.org<\/a>. Next, either register as a member or click on the guest registration form to register as a guest. Once you create an account, you can use the credentials you created (username and password) to log into <a href=\"https:\/\/learning.internetsociety.org\/\">learning.internetsociety.org<\/a>. Once logged in, you will be able to view the course catalog and enroll in courses.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2a98515a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I enroll in a course?<\/h3><\/div><div class=\"uagb-faq-content\"><p>Browse available courses in the course catalog or use the search bar to find the course you would like to enroll in. On each course page, click the \u201cEnroll\u201d button in the top right corner of the page to immediately be added to a course. Once you have successfully been enrolled, you will be able to see the course under \u201cMy Courses and Learning Plans\u201d. You will also be able to see information about the course instructor, view the course\u2019s forums, and access any modules that are available. If the course has not yet started, you will not see any modules until the day the course begins.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6f49b5b3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I join the waitlist for a course?<\/h3><\/div><div class=\"uagb-faq-content\"><p>If you are on a course page and the button in the top right corner of the page reads \u201cEnroll (Waiting List)\u201d, this means the course has reached the maximum number of participants able to enroll. You can click the button to join the waitlist for the course and you will be notified if a spot becomes available.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5f72f439 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h3 class=\"uagb-question\">How do I select the right course format?<\/h3><\/div><div class=\"uagb-faq-content\"><p>When browsing the course catalog, you will see multiple versions of the same course available. All courses are available in English, French, and Spanish so first select the right language for you. You can do this by selecting the language of your choice in the left-hand filter in the course catalog or choosing the course that denotes the correct language (EN=English, FR=French, ES=Spanish).<br>\u00a0<br>You also have the option to choose the format that will work best for your connection type. All courses have 3 format options: high bandwidth, low bandwidth, and text-based for all connections. You can filter by bandwidth option in the left-hand filter on the course catalog or select the \u201cAdditional Information\u201d tab when viewing a course to see which bandwidth connection you have selected.<br>\u00a0<br>If you have any questions about which version is best for you, feel free to reach out to us at <a href=\"mailto:learning@isoc.org\">learning@isoc.org<\/a> to get assistance.<\/p><\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"timeline\">When do I start?<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This course lasts four weeks. Registration period opens three weeks prior to the course start date.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-depth-teal-background-color has-background wp-element-button\" href=\"https:\/\/learning.internetsociety.org\/learn\/lp\/1643\/introduction-to-network-operations-msp?generated_by=13044&amp;hash=db0f7b95cca388c6dfaa34656dcc6ef8791b772e\">Enroll Now<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-none uagb-block-2aac7dde\"><div class=\"uagb-column__overlay\"><\/div>\n<div class=\"wp-block-cover is-light\" style=\"min-height:200px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-neutral-white-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center\">Moderated course<\/p>\n\n\n\n<p class=\"has-text-align-center\">Duration:<br>4 weeks<\/p>\n\n\n\n<p class=\"has-text-align-center\">Available in<br>English, French and Spanish<\/p>\n\n\n\n\n<div class=\"wp-block-buttons is-vertical is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4b2eccd6 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-depth-teal-background-color has-background wp-element-button\" href=\"https:\/\/learning.internetsociety.org\/learn\/lp\/1643\/introduction-to-network-operations-msp?generated_by=13044&amp;hash=db0f7b95cca388c6dfaa34656dcc6ef8791b772e\">Enroll Now<\/a><\/div>\n<\/div>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>The course provides step-by-step guidance on how to configure a UNIX\/Linux server and then run a Caching Domain Name System (DNS) server in a virtualized environment. 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